Service Delivery

Engagement Models

Discern can apply its people, processes, and tools in several flexible arrangements to accomplish your objectives.Most client needs fit into one of the options below.

Turnkey Solutions

Discern can deliver services as fixed price engagements that have pre-defined tasks, resources and timelines using our Accelerate project framework. We’ll meet with you to understand your specific needs and tailor our framework to fit.

Custom Projects

Discern can engage with you to define and execute a project to fit your unique situation. Our team can complete projects at your offices, our offices, or an optimal combination of the two. Discern can also provide the required project resources, tools, and methodology, or we can work with your framework and, in most cases, with your tools.

Resourcing

Where it is desirable for a client to augment internal staff with external resources, Discern can provide you with one or more skilled individuals for as long as you require.  Although our people function as part of your team, Discern managers will remain connected to ensure we continually meet your expectations.

Getting to Market Fast Requires the Right Approach

Let Our Experts Guide You Through Project Implementation using our Accelerate FrameworkTM

Assess

  • Business Model
  • Business Vision
  • Strategic Opportunities
  • Pain Points

Define

  • Solution Scenarios
  • Build vs. Buy vs. Renovate
  • Custom Functionality
  • Solution Framework
  • Project Framework
  • Tool Purchase Requirements
  • Proposal
  • Execute Proposal

Design

  • Product Architecture
  • Customer Experience
  • Integration Architecture
  • Organizational Impacts
  • Web Environment
  • Detailed Project Plan

Build

  • Setup CPQ Platform
  • Integrate Systems
  • Customize Functionality
  • Produce Visual Art
  • Test Systems

Implement

  • Train Customer Staff
  • Deploy Beta
  • Fix System Bugs
  • Establish Support Capability
  • Revise CPQ Processes
  • Go Live!